FAQ
The place to find answers or more information!
From general delivery information to the returns process, you will find it below in our FAQ section.
If you can't find what you are looking for, drop us a message via our contact form.
Delivery, order & more information
Delivery Time
The typical delivery timeframe for all orders is 5-7 business days upon processing. Orders are processed daily Monday to Friday.
Size Guide
Products with various size options each list their own sizing guide to help you make the right decision.
Please note, we are unable to accept returns if you order the wrong size, please refer to "Returns & Refunds"
Payment Options
We accept all major cards i.e Visa, along with credit options such as Klarna.
Where are the products made?
Our production team operates in the UK, yet a few products are manufactured in the EU.
Where is my order?
Products are individually crafted to order, taking into consideration our production timeline and courier services. Please allow up to a 2-week delivery window.
Gift Cards
The expiration date on all gift cards is 2 years from purchase date.
Discounts
We do on occasionally run promotions offering discounts on all or selected products, check out our social media to find any llve discounts available.
Returns & Refunds
As your purchases are made to order, returns are limited only to damaged items or incorrect orders received for example you orderd a size large and received a small.
Please refer to our returns and refunds poilcy for more information.